ERPNext CASE STUDY
Redefining FMCG Distribution in Dubai
Empowering a Leading Dubai FMCG Brand with Complete ERPNext Workflow Automation
Subtle Glimpses of the Project.
Farmex Freshia is a premier importer, distributor and manufacturer of high-quality food commodities in the UAE. Specializing in chocolates, dry fruits, and other essential food products, the company oversees a complete value chain from global sourcing to local repackaging and distribution. Known for its uncompromising standards in freshness and quality, Farmex Freshia operates in a dynamic market with stringent regulatory and logistical demands.
Dubai,UAE.
14Warehouses
1,300+SKUs
10+Van Sales Fleet
11,000+Active Customers
Industry
Food Import, Repackaging & Distribution, Manufacturing
Apps implemented
ERPNext
Frappe HR
Framework
modules implemented
Manufacturing
Purchase
Sales
Quality Check
Accounts
Stock
Warehouse Management
Business Challenges Before ERPNext Implementation
Frustrations
- No centralized dashboard to monitor inventory, sales, and profitability
- Decisions delayed due to scattered data across departments
Needs
- Real-time business intelligence and executive dashboards
- End-to-end ERP visibility from import to van sales with a strong ERPNext food distribution focus.
Sajid Sabuwala
CEO
Frustrations
- No system to monitor repackaging efficiency or wastage levels
- Manual logs lead to errors and loss of material traceability
Needs
- Repackaging cost and wastage tracking
- Batch-wise inventory control for input/output of goods, aligning with modern ERP for food repackaging standards.
Abdul Salam Shaikh
Plant Manager
Frustrations
- Sales data from van executives come late and often inaccurate
- Hard to calculate exact landed cost due to lack of systemization
Needs
- Accurate landed cost calculation and margin analysis
- Integration between van sales, purchase, and accounting
Mushtaq Ahmed
Finance Head
Farmex Freshia grappled with the following issues:
Manual Tracking of Imports
Import shipments, freight bills, and supplier documentation were maintained using spreadsheets and manual processes, leading to delays and errors.
Limited Stock Movement Visibility
Inadequate tracking during repackaging and inter-warehouse transfers negatively affected planning and replenishment, an area where a multi-warehouse ERP system was sorely needed.
Inaccurate Costing
Difficulty in allocating freight, customs, and repackaging costs accurately, resulting in incorrect cost of goods sold (COGS).
Disparate Systems
Sales, inventory, and purchase operations were managed through fragmented tools with no central source of truth.
Regulatory Compliance Gaps
The company struggled to maintain batch-wise traceability and expiry tracking, which are essential for food safety regulations in the UAE.
Inefficient Multi-Warehouse Coordination
Inventory spread across 14 warehouses lacked real-time synchronization, leading to stock-outs or overstocking.
ERPNext Implementation Objectives
In partnership with Sanskar Technolab, Farmex Freshia implemented ERPNext to achieve full operational digitization, laying the groundwork for a transformative Farmex Freshia ERP implementation. Key objectives included:
Process Automation
Automate purchase, inventory, repackaging, and sales workflows.
Accurate Landed Cost Allocation
Allocate freight and customs charges to individual items precisely using Landed Cost Vouchers.
Real-Time Inventory Visibility
Enable live tracking of stock levels across all warehouses through a robust multi-warehouse ERP system.
Full Cycle Automation
Seamlessly automate the flow from Purchase Orders to Goods Receipt, Repackaging, and Sales.
Regulatory Compliance
Implement batch-wise tracking and expiry monitoring to meet food industry standards effectively — an essential component of ERP for food repackaging.
Insightful Reporting
Provide management with actionable dashboards and reports for rapid, data-driven decision-making, key to ERP for supply chain management.
Key Customizations and Enhancements
To meet the unique operational challenges of a competitive food distribution ERP environment, several ERPNext customizations were implemented:
Landed Cost Vouchers
Automated creation from freight and customs invoices, ensuring precise item-wise cost allocation.
Batch-wise Repackaging Workflow
New batch numbers are generated after repackaging, ensuring traceability from raw materials to finished goods.
Multi-UOM Support
Items can be handled and sold in various units such as kilograms, grams, and cartons, supporting both wholesale and retail operations.
Repacking Cost Allocation
Automated calculation of repackaging costs per unit, integrated with item pricing.
Multilingual Print Formats
Custom invoice templates developed in Arabic-English to comply with UAE trade regulations.
Custom Reports & Dashboards
Real-time dashboards for procurement, sales, inventory turnover, and profitability.
Seamless Van Loading to Unloading All in One App
Dashboard
Material Request
Load Van
Van Stock
Route
Customer
Sales Order
Tax Invoice
Return / Credit Note
Payment Receipt
Reports
Unload Van
Communication
Sales Target
Farmex Freshia's success story is just one example of how our ERPNext-based Distribution ERP Software transforms FMCG operations. From inventory and repackaging to van sales and real-time dashboards, everything is streamlined in one powerful platform.
Here's what our client has achieved!
Purchase Import Process
40% Faster
Documentation processing improved significantly.
Stock Visibility
Real-time Tracking
Clear view of raw vs. finished goods across locations.
Repackaging Efficiency
Automated Production
With batch traceability for quality and compliance.
Sales Performance
25% Faster
Order processing with customer-specific pricing logic.
Decision Making
Data-Driven Decisions
Profitability insights and stock alerts for quick decisions.
Feedback from our client!
Farmex Freshia Trading LLC
Implementing ERPNext with Frappe has completely transformed the way we manage our operations. From real-time inventory across 14 warehouses to accurate costing and mobile van sales, everything is now streamlined and transparent. The team at Sanskar Technolab understood our unique challenges and delivered a solution that truly fits our business. We’ve seen a 30% improvement in operational efficiency within the first quarter.
Abdul Salam Shaikh
Plant Manager, Farmex Freshia
Ready to Transform Your Operations With a Powerful Sanskar ERP?
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