Stay Connected With Every Retailer Through a Retailer Mobile App

Build stronger retailer relationships by giving them a mobile app that simplifies ordering, communicates offers instantly, and ensures transparent delivery and payment tracking.

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B2B Ordering App Built for Every Type of Retailer

Ordering App

Key Benefits of a B2B App for Retailers

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For Retailers

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Browse products and place orders anytime

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See schemes, discounts & personalised offers

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Track order dispatch and delivery timelines

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Manage returns, complaints & invoice records

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Make online payments and monitor outstanding amounts

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For Brand & Company

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Real-time secondary sales visibility

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Transparent scheme performance tracking

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Identify high-performing vs. Low-performing outlets

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Data-backed insights for forecasting & planning

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Better retailer engagement and loyalty metrics

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For Distributors & Super Stockists

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Receive more orders even without sales rep visits

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Reduce phone-based order-taking and manual data entry

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Improve delivery planning with real-time retailer visibility

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Accelerate collections through integrated digital payments

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Gain transparency into retailer buying behaviour and demand pattern

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For Field Sales Teams (SFA Users)

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Less time spent taking orders manually

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Real-time access to retailer purchase history

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Ability to push schemes, new launches & promotions instantly

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Improved beat planning and retail coverage

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Higher productivity due to reduced administrative load

HOW B2B Ordering App WORKS Simple 5-Step Flow

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Retailer Logs In or Self-Onboards

Retailer signs in using phone number or OTP; can also self-register with basic details.

Retailer Logs In or Self-Onboards
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Browse Catalogue

Retailer views your entire product list with pricing, availability, schemes, and recommendations.

Browse Catalogue
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Place Order in One Click

Retailer adds products to cart, selects quantities, confirms payment terms, and submits the order.

Place Order in One Click
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Order Gets Processed in DMS/ERP

Distributor receives the order instantly; packing, invoicing, and dispatch begin automatically.

Order Gets Processed in DMS/ERP
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Retailer Tracks Delivery & Manages Payments

Retailer gets real-time notifications, tracks dispatched items, downloads invoices, and can pay online..

Retailer Tracks Delivery & Manages Payments

A smooth, end-to-end digital journey from product discovery to final delivery.

Retailer App Features

Digital Catalog & Product Discovery

Let retailers easily explore your entire product universe.

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    Rich media: product images, pack sizes & product details

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    Highlight new arrivals and must-buy SKUs

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    Auto-suggestions for complementary items

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    Category-based navigation for faster shopping

Retailer Ordering

Make ordering fast, accurate, and convenient.

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    Smart search, filtering & category navigation

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    Recommended products based on buying patterns

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    Save recurring order templates for quick reorders

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    Real-time stock availability to reduce rejections

Schemes & Offers

Ensure every retailer sees the best promotions instantly.

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    Display all active offers, discounts & bundle deals

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    Time-bound scheme visibility & reminders

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    Auto-application of applicable schemes at checkout

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    Personalised offers by retailer type or region

Rewards & Loyalty Program

Drive repeat purchases and grow retailer lifetime value.

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    Earn reward points on eligible purchases

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    Tier-based reward system for high performers

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    Redeem points for discounts, gifts or wallet credits

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    View earned, pending & redeemed rewards transparently

Real-Time Delivery Tracking

Give retailers full visibility of their order status.

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    Live updates of Delivery Tracking

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    Instant delivery alerts & notifications

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    Retailers can request delivery reschedules or raise delivery issues

Returns, Complaints & Support

Resolve issues quickly and create a transparent support process.

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    Submit return requests directly through the app

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    Upload photos & details for faster validation

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    Track complaint status in real-time

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    Automated notifications on ticket updates

Communication & Engagement Hub

Create a direct digital connection with every retailer.

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    Push announcements, new launches & updates

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    Send training videos, brochures & content

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    Surveys, polls & feedback collection for insights

Data-Driven Retail Insights

Turn retailer behaviour into actionable intelligence.

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    Store-wise order trends & performance dashboards

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    Scheme utilisation & ROI insights

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    Identify dormant or low-order retailers

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    Predictive demand insights for forecasting stock

Payments & Collections

Enable fast and frictionless payment completion.

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    Integrated online payment: UPI, bank transfer, gateways

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    Instant payment receipts sent to retailers

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    Access invoices, bills, delivery notes & order history

Self-Onboarding & KYC

Fast activation for retailers across all segments.

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    Self-onboarding & KYC details

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    The sales team assisted with onboarding for registration

Offline Mode Ordering

Essential for rural areas with low or unstable internet.

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    Retailers can add items even when offline

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    Orders automatically sync once the internet returns

Seamless Integration with ERP, DMS & SFA

A unified ecosystem for your entire distribution network.

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    Real-time sync of products, pricing, stock & schemes

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    Auto-update orders, invoice details & payment status

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    Works in parallel with SFA for field sales coordination

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    Reduces manual effort & eliminates inconsistencies

Ready to Digitise Your Retail Network?

Give your retailers a modern, fast, and transparent way to order—and watch your secondary sales grow.

Book a Demo

Real-Time Scenarios Where Retailers Benefit from a Retailer App

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Daily Ordering & Replenishment

Retailers quickly reorder fast-moving SKUs by browsing the catalogue or using preset order templates.

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Festival & Seasonal Scheme Participation

Retailers instantly view offers, discounts, and promotions, motivating larger and more timely purchases.

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Rural Retail Onboarding

Easy onboarding, regional language support, and WhatsApp ordering accelerate adoption in rural markets.

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Delivery Transparency

Retailers track their order dispatch and delivery status, reducing calls to the distributor.

Why Choose Us to Power Your Retailer App?

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Expertise in Distribution

We specialise in building digital solutions for large and mid-sized FMCG, food & beverage, pharma, and general trade networks. Our Retailer App is crafted based on real insights from distributors, sales teams, and retailers.

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End-to-End Connected Ecosystem

A centralised connected system where ERP, DMS, SFA, and Retailer App sync live to create a unified, transparent distribution ecosystem.

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Highly Customizable & Scalable

Whether you have 500 retailers or 50,000+, the solution scales effortlessly. Custom workflows, pricing logic, schemes, and integrations are tailored to your business.

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Proven Implementation Experience

With multiple successful deployments across industries, our team ensures rapid onboarding, smooth data migration, and ongoing support.

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Long-Term Partnership Approach

We don't just deliver software, we become your technology partner. Our experts continuously help optimise adoption, expand retailer reach, and improve your digital distribution strategy.

Security & Compliance You Can Rely On

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End-to-end data encryption

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Secure cloud hosting

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Role-based access & Audit logs

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Compliance-ready architecture

Looking for an end-to-end Distribution Management Solution?

Distribution Management Software

Discover a comprehensive distribution Management Software designed to streamline operations and market execution across your entire distribution network.

View Distribution Management Software

Explore Other Distributor Management Software Modules

The Retailer App is part of a complete Distribution Management System. Explore the modules that support backend distributor operations and frontline sales execution.

Sales Force Automation Software

Enable sales teams to manage beat plans, order booking, collections, and outlet coverage through a mobile-first SFA system connected to distributor operations.

Check out Sales Force Automation

Distributor Management Software

Manage distributor inventory, billing, credit limits, secondary sales, and collections through a centralised ERP designed for distribution businesses.

Check out Distributor ERP

CASE STUDIES

Success Stories Powered by Our Distribution Management Solution

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Redefining FMCG Distribution in Dubai

Farmex Freshia Trading LLC streamlined operations across 14 warehouses, automated van sales, and achieved 30% higher operational efficiency within 3 months using our DMS built on ERPNext.

Read the full case study

Digitize Your Retail Network for Better Control and Measurable Results.

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Sheetal

Farmex

Silver Blue

Adco

FREQUENTLY ASKED QUESTIONS

A Retailer mobile app is a B2B ordering solution that allows retailers to browse products, place orders, access schemes, track deliveries, and manage payments directly from their mobile device.

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